What Can Be Done With Salesforce?
GROW YOUR SALES
The most important thing the Salesforce platform helps with is to improve your sales. Successful businesses now are customer focused, and Salesforce helps you keep that focus. You can analyze past and current customer traits and behaviours to find patterns to look for in new customers, giving you better quality leads. Your marketing campaigns and sales teams will have access to customer information and insights they need to close sales.
KNOW WHAT YOUR CUSTOMER IS GOING TO DO NEXT
With enough data and insights, you can know a customer‘s next move before they do. This gives you the power to personalize your sales process for each individual and make them really feel like you know them. You can recommend other products, predict problems, or take action to ensure you exceed customer expectations.
GET ALL YOUR CUSTOMER DATA IN ONE PLACE
Delivered as a software-as-a-service in the cloud, everyone at your organization will have access to everything in one place – streamlining your customer service. You can even build your own apps on the platform to suit your company or individuals at your company. These personal apps can be built quickly and easily, no programming required.
GET TO KNOW YOUR CUSTOMERS
Salesforce organizes all of your customer data into one streamlined system. All past interactions with your company are recorded and quickly available to anyone that needs them. This allows you to connect individually with every customer, and get to know each one‘s story. From now on, all of your marketing campaigns can be one-to-one.
LEVERAGE SOCIAL MEDIA PLATFORMS
All within the same application, you can respond to customers or reach out to them on their preferred social media platforms. Or, you can integrate multiple social media platforms into your next marketing campaign. With this, you can build a world-class customer experience that will engage your users and separate you from your competition.
Benefits of Salesforce
Salesforce is built from the ground up to be easy to use. The dashboard is accessed through the cloud, and you don‘t need to do any software installations, maintenance or upgrades. Once your setup, you can easily navigate your customer data, analytics, and communication with an easy interface. No big contracts are required, just pay for what you use as you go.
Salesforce is the #1 Customer Relationship Management (CRM) system in the world. It is the most complete platform on the market and has products and service to suit every kind of business in all industries. Thousands of businesses use Salesforce to improve customer relations, keep more customers, and improve sales.
The ecosystem around Salesforce has grown to be much larger than the company itself. Applications built around the Salesforce platform generate billions of dollars in value worldwide. You can tap into this to find the right tools and developers to solve your specific problems and grow your business.